L
Loading Collection
Loading Collection
At LUNE ATELIER, we believe in being 100% honest and transparent with you. Here is a clear, simple explanation of how we handle your personal information when you shop with us.
Have any questions about your data? Contact our team directly:
care@lune.inWhen you browse our store or place an order, we only ask for the information we actually need to fulfill your order smoothly:
We only use your information for clear reasons that help you:
Packing your order and handing it to our courier partners for fast doorstep delivery.
Sending you tracking numbers via SMS and email so you always know when your box will arrive.
Helping you with sizing questions, exchanges, or returns on WhatsApp and email.
Sending discount coupons and release alerts only if you signed up for our newsletter.
We will NEVER sell, rent, or trade your name, phone number, or email to third-party marketing companies, brokers, or spammers. Your privacy is 100% respected.
We use bank-level encryption to make sure your payments are always safe:
To deliver your orders, we share your delivery address and contact phone number with our trusted courier services (such as BlueDart, Delhivery, and DHL Express). They only use this information to call you when they are outside your gate or building.
You are in complete control of your data at all times:
• View Your Info: You can log into your account anytime to view past orders, receipts, and saved addresses.
• Delete Your Account: If you ever want your account or information permanently deleted from our store, simply send an email to care@lune.in and we will delete it within 48 hours.
If you have any questions about this privacy policy or your orders, our team is always here for you:
LUNE
Email: care@lune.in
Phone: +91 (022) 4982-0190 (Mon – Sat, 10:00 AM – 7:00 PM IST)
WhatsApp: +91 98765 43210